Questions, answered properly

Check-in is from 4:00 PM and check-out is at 11:00 AM. We hold bags before and after at no charge. Early check-in and late check-out are free when we have the room, or you can guarantee a 2:00 PM checkout when you book.

You must be 21 or over to check in, to be on the gaming floor, and to buy or drink alcohol. Guests under 21 are welcome as additional occupants with an adult and are welcome everywhere except the gaming floor. Photo identification is required at check-in and may be asked for on the floor.

The resort fee is $34 per room per night plus tax. It covers high-speed Wi-Fi for up to six devices, the fitness room, pool access including towels and chairs, local and toll-free calls and the printing desk. It is mandatory and is shown in your total before you book rather than at the desk.

Yes. Self-parking is complimentary for everyone, guest or not, with no validation to collect. Valet is available for a fee and is free for upper-tier members. Electric vehicle charging is billed at cost.

On the flexible and member rates, free until 4:00 PM two days before arrival; after that we charge one night's room and tax. The advance saver rate is prepaid and cannot be refunded or changed. Package rates carry their own terms, shown before you pay.

Dogs up to 50 lb are welcome in most room types for a flat fee per stay, two per room. We provide a bed, bowls and a map of where to walk them. Service animals are always welcome at no charge and do not need to be registered in advance.

Every public area, restaurant and gaming area is step-free, and we have accessible rooms including roll-in showers, visual alarms and bed shakers. Accessible features can be requested in the booking flow and are held for you rather than noted as a preference.

The gaming floor permits smoking in a designated section. Everywhere else, including every guest room, every restaurant and the pool deck, is non-smoking, and that includes vapes. Smoking in a guest room carries a recovery fee that covers taking the room out of service.

Members can request a win/loss statement for any calendar year at the rewards desk or by telephone. We issue them from mid-February for the previous year. They are provided as a courtesy and are not a substitute for your own records or for tax advice.

410 Blake Street, Denver, CO 80202. A short walk from the centre of town, with free self-parking on site and a signposted approach from both directions.